Only a one year guarantee, So another lesson: by electronics through George Henry Lee (John Lewis) they give you an extra year on things like camcorders and 5 years on TV’s. And they are usually quite competitive on electronics.
the manual troubleshooting does help though.
There is No Picture
The camcorder is not getting power, or some other malfunction exists.
Time to dig out the precision screw drivers, if I had a working video camera I would video this bit for you.