Tag Archives: virginmedia

Grrr Arggg Slow Internet

Having slow broadband is like having your arm cut off; well that might be a bit harsh. It’s more like when you trap your thumb in the door, and then it swells up a bit and then every time you do something it you knock it and start to realise just how much you actually use your thumbs for picking up stuff and holding on to things.

My Friendly Broadband Provider Virgin Media have told me that it’s something more complicated than they are willing to explain and it will take 6-8 weeks to fix – which is a long time to have a swollen thumb.

I’ve thought about moving to some other way of getting the internet into the house but the lack of physical BT wire means it would need reconnecting and surprise surprise that takes 6-8 weeks.

My Insecent moaning on twitter and in emails has gotten me £15 of my bill – but i still don’t have broadband I would call in any sense of the word broad.

Sorry for the rant I just need write that down.

upgrading cable and downgrading the bill

Dear Virgin Media – It’s your own fault: first you upgraded my broadband, that broke the cable modem, thanks for the new one. It’s working now. The you advertised the fact that your cable bundles are on your website.

Yes I checked, and they are far cheaper than what we pay, for more. you see we’ve been with you for years, so we don’t have a bundle, we have everything separate, and we pay a premium for being loyal.

So I gave you a call, and you said, “that package isn’t  availible for you, you could pay £8 more”, so I hung up, and checked Sky, they would give me the same for less.

So I rang you back to tell you – then surprisingly there are packages I can have! and thank you for upgrading my phone package, and reducing my bill by £20 a month. that’s very kind of you  – it does means you’ve been ripping me off for months, but that’s partly my fault.